Frequently Asked Questions

Contact us before removing, donating, or discarding large quantities. We begin by learning about the property, contents, decision-makers, goals, and timing, then schedule an appropriate walkthrough or next step. Call 603-255-5737 or use the consultation form.

Usually, no. Important documents, medications, perishables, obvious household trash, and clearly personal items may be separated when safe, but boxes, drawers, tools, costume jewelry, collections, and everyday household goods should be evaluated first. Items that appear ordinary can still contribute to a sale or auction.

The person with appropriate authority must approve the work and sign the applicable agreement. Depending on the situation, that may be the property owner, executor, administrator, trustee, personal representative, or another legally authorized decision-maker. Questions about authority should be directed to a qualified attorney.

Helpful information includes the property address, occupancy, desired timing, who has authority to make decisions, items the family will keep, known collections or specialty property, access limitations, and whether the real estate will also be sold. Receipts, prior appraisals, titles, or provenance may also help identify certain items.

Yes. Family-kept items should be identified and removed or clearly documented before sale preparation begins. Agreeing on those decisions early helps prevent confusion once sorting, research, pricing, photography, or cataloging is underway.

Visit the Executor & Family Resource Center for property-security, records, preservation, walkthrough, and professional-guidance checklists.

We consider the quantity and type of inventory, likely buyer reach, property access, parking, safety, timing, and whether individual items benefit from cataloging and online bidding. Some projects use one method; others may use a coordinated combination. See Which Service Is Right for Me? for a comparison.

A buyout may fit a property where speed, simplicity, privacy, limited public access, or a direct transaction matters more than holding a traditional sale. Eligibility and terms depend on the contents and property. Learn more on the Estate Buyouts page.

Yes, when those services fit the project. A coordinated plan may begin with an estate sale or ESBJ online auction, continue with remaining-item removal and cleaning, and finish with real estate guidance through Rios Home Group.

Timing depends on the property, inventory, research and cataloging needs, service type, access, family decisions, event schedule, cleanout requirements, and real estate timeline. We will discuss a proposed schedule during the consultation and document the applicable timing in your agreement or project communications.

Fees depend on the selected service, property, inventory, labor, access, timing, disposal or removal needs, and other project requirements. We explain the proposed fee structure before work begins. Your signed agreement—not a general website answer—controls the services, charges, and responsibilities for your project.

Marketing is selected for the service and inventory and may include the Estate Sales by Jesod audience, ESBJ Auctions, email, social media, estate-sale platforms, signs where appropriate and permitted, photographs, descriptions, and outreach suited to the property. Specific channels can vary by project.

Settlement timing and delivery depend on the service agreement, completion of applicable payments, pickups, adjustments, expenses, and other project requirements. We explain the expected process before the event. The written agreement and final accounting govern the actual settlement terms.

Options may include leaving selected items, donation coordination, cleanout or hauling, disposal where appropriate, or another agreed next step. Available options and any related charges depend on the property, contents, and written service plan.

Visit Upcoming Sales, follow Estate Sales by Jesod on social media, and join the email list when available. Event dates, addresses, access instructions, and sale details may change, so review the latest event information before traveling.

Advance pricing, holds, presales, and reservations are handled according to the rules posted for the specific event. If advance information is not published, plan to review items and pricing at the sale.

Pricing and any discount schedule are event-specific. Do not assume that bargaining, discounts, or final-day reductions will apply. Follow signs, staff instructions, and the terms posted for that sale.

Accepted payment methods can vary by event and may be subject to processing rules, identification requirements, or other conditions. Check the current sale listing and posted terms before purchasing.

Buyers should review the event rules and arrive prepared for safe removal. Unless the event terms say otherwise, do not assume staff can disassemble, carry, load, deliver, or hold purchases. Removal must occur within the stated timeframe without damaging the property.

Visit ESBJ Auctions for active and upcoming events. The auction platform is the authoritative source for event status, lot details, bidding times, terms, payment information, and pickup instructions.

Create or sign in to your ESBJ Auctions account, open the applicable event, review its terms, and follow the bidding instructions on the platform. Account, verification, and bidding requirements may vary or be updated, so use the current on-screen instructions.

No. Event and lot terms may differ. Review descriptions, photographs, condition information, bidding rules, fees, payment requirements, location details, and pickup deadlines before bidding. Your bid is governed by the terms displayed for that auction.

Pickup dates, locations, appointment requirements, loading responsibilities, and identification or payment conditions are stated in the applicable event terms. Buyers are responsible for reviewing those instructions and bringing suitable help, tools, packing materials, and transportation when required.

Review the specific auction terms before bidding. Return, refund, condition, inspection, and buyer-responsibility rules are controlled by the terms displayed for the event and lot—not by this general FAQ.

Standalone projects may be considered depending on location, property conditions, scope, access, schedule, and the materials involved. Contact us for an evaluation rather than assuming every property or item qualifies.

The included areas, items, exclusions, disposal methods, and charges are defined in the written scope. Hazardous materials, regulated items, biohazards, unusually heavy property, secured documents, vehicles, firearms, and specialty waste may require separate handling or qualified providers.

Cleaning may be included or coordinated when appropriate. The level of cleaning, property condition, utilities, timing, and included tasks should be documented before work begins.

When real estate services are needed, Hector and Vilenky Rios of Rios Home Group can help align property preparation, contents, cleanout, cleaning, and listing timing. Visit Real Estate Services — Rios Home Group for details.

Estate Sales by Jesod evaluates projects across New Hampshire and Northern Massachusetts. Availability depends on the address, property, inventory, service combination, schedule, and travel requirements. See the Service Areas page and contact us to confirm availability.

Estate Sales by Jesod identifies itself as bonded and insured. Ask the team for documentation relevant to the services being considered for your property.

We can explain our property and personal-property services, but we do not replace qualified attorneys, accountants, financial professionals, insurers, or credentialed specialty appraisers. Visit the Executor & Family Resource Center for general educational guidance and consult appropriate professionals about your specific responsibilities.